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CustomersUpdated May 20261 min read

How to Send a Payment Reminder to a Customer

AstaBill lets you send a polite, professional payment reminder in a couple of clicks — no need to type it out yourself.


Chasing payments is one of the more uncomfortable parts of running a business. AstaBill lets you send a polite, professional reminder in a couple of clicks — so you don't have to type it out yourself each time.

Steps

  1. Go to Invoices and open the overdue or unpaid invoice.
  2. In the action toolbar, click Reminders ▼.
  3. Choose how to send it: Email reminder, WhatsApp reminder, or SMS reminder.
  4. The reminder is sent immediately with the invoice details and a link to the outstanding balance.

You can also set up automatic reminders in Settings → Business (Invoice reminders section). Choose 1, 3, or 7 days before the due date — AstaBill handles the rest.


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