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CustomersUpdated May 20261 min read
How to Send a Payment Reminder to a Customer
AstaBill lets you send a polite, professional payment reminder in a couple of clicks — no need to type it out yourself.
Chasing payments is one of the more uncomfortable parts of running a business. AstaBill lets you send a polite, professional reminder in a couple of clicks — so you don't have to type it out yourself each time.
Steps
- Go to Invoices and open the overdue or unpaid invoice.
- In the action toolbar, click Reminders ▼.
- Choose how to send it: Email reminder, WhatsApp reminder, or SMS reminder.
- The reminder is sent immediately with the invoice details and a link to the outstanding balance.
You can also set up automatic reminders in Settings → Business (Invoice reminders section). Choose 1, 3, or 7 days before the due date — AstaBill handles the rest.
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