How to Set Up Your Payment Account

To receive online payments through AstaBill, you need to do two things: verify your identity, then link a bank account. The bank account is where customer payments settle after each transaction.

Identity verification comes first, and it is required — the payout form does not appear until you are verified. This is a legal requirement for handling settlement funds, and it protects you: it means nobody else can point your business's payouts at their own account.

Step 1 — Verify your identity

1. Go to Settings → Payments.
2. Choose Ghana Card or Voter ID.
3. Enter the ID number exactly as it appears on the card, along with the details requested.
4. Click Verify. Verification is checked against the national register and usually returns in a few seconds.

Step 2 — Add your payout account

1. Once verified, the payout form appears in the same place.
2. Choose your bank or mobile money provider.
3. Enter your account or wallet number.
4. Click Save to confirm.

Verification is done once per account, not once per business. If it fails, check that the ID number and the details you entered match the card exactly — a mismatched name or date of birth is the most common cause.

You can update your payout account at any time from Settings → Payments without verifying again. Changes apply to new payments only — existing pending settlements are not affected.